Tuesday, January 31

Downloads/Licensing/Refunds FAQ

Upon purchase, each video comes with a non-exclusive, unlimited-use license and can be used across your affiliate websites, and T.V. stations, both local and worldwide. No time restrictions, no local blackouts. Please use “Houston Stringer” for the credit and/or “houstonstringer.com”

All videos available below are posted to YouTube so you can preview them. Most will be in 4k resolution, verifiable via the YouTube version.

Invoicing is available upon request for larger organizations subject to our approval. One-time setup (no extra fee). Contact us to request. We will sign agreements/documents as needed if they are in good faith.

If there are any issues with the instant download, contact us asap. We typically respond to most inquiries within 1-2 hours. Refunds will be given only if the video has not been downloaded.

Don’t see a video you want to download and license?

Videos that are not available to buy are usually:

  1. User submitted/generated — We will not license these. It is a legal landmine for both us, and a client. Credits will be on these videos unless the user wanted to stay anonymous, which will be specified there as well.
  2. We may have this licensed through another website. Before we decided to offer direct downloads, we submitted videos to various organizations. Because of their lack of support, and the news cycles that require strict deadlines, we decided it will be better to directly license.
  3. We simply didn’t add it yet.

Whatever the reason may be, do not spend too much time trying to figure out why a video is not available, simply reach out to us and ask us about the video.